New Patient Information

Dr Reidy & Partners welcome you to Desborough and Hazlemere Surgeries

Each surgery is open Monday to Friday from 8.30 am - 6.00 pm. Emergency telephones operate from 8.00am-8.30am and 1pm-2pm Mon-Frid. (Desborough surgery  is 07442 532290 and Hazlemere is 07442 532291 during all others times use NHS 111 for advice or 999 in life threatening situations).

Appointments operate from 9.00 am to 12 midday every morning and various times between 2.00pm & 6.00pm.

Please be aware we are now CLOSED from 1pm-2pm to allow for administrative tasks to be carried out.

Patient ONLINE SERVICES is now active again for patients aged 16years and over.

Previous and new users to the service must complete a new Application Form, available from Reception (photo ID must be shown).

We send FREE SMS Text appointment reminders and Health Updates - have we got your mobile number?

NHS Friends and Family Test is now active via SMS text - your feedback is appreciated.

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♥ Routine appointments – “Save Time – Do It Online!”

These can be booked up to 6 weeks in advance

11 tips to get the most out of your GP appointment

⇒⇒⇒⇒ New Patient Registration Form – click here ⇐⇐⇐⇐

»Emergency on the day appointments

These can be booked by calling the surgery from 8.30am. Please be aware “on the day appointments” get booked up very quickly so call as early as possible but not before 8.30am.

»Triage clinics

We now run triage clinics on some Monday and Friday mornings, this means emergency on the day appointments are only booked with Doctor authorisation. Call on the day after 8.30am as usual and you will be given a “telelphone appointment”, the Doctor will telephone you to discuss your problem and then decide if you need to come into the surgery.

Saturday surgeries are for Pre-Booked appointments only and run on alternate Saturdays at Desborough and Hazlemere Surgery. Appointment times start at 8.30am.

»Home visits

Home visits are for those patients who are in bed and too ill or frail to come to the Surgery. Home visits are not for patients who do not have transport. If you need a home visit, please try to call before 10.00am.

♣ NHS 111 – when to use it

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

♦ Your local pharmacist may be able to help you

Minor health problems lead to around 57 million GP consultations a year. We could save ourselves and our GPs time if we went to the pharmacy instead. No appointment is needed.

Pharmacists are trained experts in the use of medicines. They can advise you on the safe use of prescription and over-the-counter medicines.

Lots of pharmacies are open until late and at weekends, which is useful if you start feeling unwell at 9pm and the local GPs are all shut.

You can get a prescription from your GP for up to a year, then you can get your medicine supplied at regular intervals without having to go to your GP every time.