Desborough Surgery

01494 526006

Hazlemere Surgery

01494 711954

Online services

Available to patients aged 16years and over.

Patients can now have access to the following online services:
1. Booking/cancelling Appointments
2. Request Authorised Repeat Prescription
3. Accessing medical records (medication, allergies & adverse reaction only).

Our online appointment system allows patients to book, change or cancel general doctors’ appointments. You can also request authorised repeat medications providing you have nominated a Pharmacy to receive your electronic prescriptions.

It is important to note it will be your responsibility to keep your login details and password safe and secure.

Download the application form: Online Access Request and Leaflet PDF June2019

  • Complete the “Online Access” form above to register for Online Services and have access to repeat prescriptions and appointments, the NHS requires us to check or re-check each patient’s personal identification before allowing this access – which may seem a bit of a nuisance but it is an important safety step to prevent unauthorised access to personal medical information. You will need to bring the completed form and your photographic proof of identity, in person to the surgery. We will then send you an email in approximately 7-10days with your unique ID numbers required to create your account with one of the Online websites (details are contained within the email we send), look out for the email and check your “junk box” as some times they are thought to be unsolicited mail. NOTE: the email must be actioned within 28days…

In addition,  online access to your DETAILED CODED MEDICAL RECORD is available. Access to your Detailed Coded Record has to be approved by a Doctor and our Practice Manager,  you may be asked to attend an interview before access is granted. Application forms are available from Reception, photographic ID is required and you must present your application in person at the surgery (you can only apply for access to your own data, online services is not available to anyone under 16 years of age).

 

Online access will be revoked if you use the service inappropriately i.e. book appointments at the wrong branch or for the wrong reason.

 

SMS Text messages & email reminders

We now send SMS text messages and emails for appointment reminders and healthcare information. Text messages are generated using a secure facility but you must understand that they are transmitted over a public network onto a personal telephone and as such may not be secure, however the Practice will not transmit any information which would enable an individual patient to be identified. Be aware if more than one family member uses the same mobile number the messages we send are patient specific. The surgery will not pass your contact details to a 3rd party for marketing purposes.

Once we have your mobile number on record, SMS text messages will automatically be switch on – check with reception that we have the correct contact numbers for you.

Don’t forget to let us now if you change your email address or mobile number!

 

Got a smart phone? Download the Mjog Messenger app and make communication with us even easier. No need to type responses, just press the buttons on your screen.

Messenger

 

 

 

 

 

 

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